Virtual Administrative Assistance
Keep your daily operations organized and moving forward.
- Email and calendar management
- Data entry and research
- Document preparation
Premium remote staffing
Your Next Great Hire Doesn't Need an Office.
From customer support to e-commerce operations, we connect you with skilled remote professionals who keep your business moving while you focus on what matters most.
Dedicated talent. Flexible support. Built around your business.
Service category
Customer Support
Why partners choose us
Great Businesses Don't Do Everything Alone.
Behind every growing business is a team that keeps things running.
More Time for Growth
Delegate repetitive tasks and focus on strategic priorities.
Talent That Fits Your Workflow
Find remote professionals who can work with your existing tools, systems, and processes.
Flexible Operational Support
Start with one dedicated assistant and expand your support as your business grows.
Services
Meet the People Who Make Your Business Run Better.
17 areas of support, grouped by business area. Add the roles you need and we'll carry them into your request.
Not Sure What You Need?
Tell us what is slowing your business down. We'll help you identify the right type of support.
Weekly update
ExampleCompleted
- 42 product listings updated
- Inbox cleared daily, 6 refunds escalated
- Promo banner scheduled for Friday
A working relationship you can see
Meet them before you decide. See the work every week after.
You talk to suitable candidates on a call before choosing anyone. Once you're working together, you agree how updates are shared, so you always know what was done and what's next.
- Interview candidates yourselfAsk your own questions and judge fit before committing.
- Agree a reporting rhythmDaily check-ins, a weekly summary, or whatever suits how you work.
- Keep control of accessYou decide which tools and accounts your assistant can use.
Industries
Built for the Way Your Business Works.
E-commerce and DTC Brands
Catalogs, inventory, orders, and customer questions all need steady attention. We help with listings, store upkeep, order handling, and customer support.
Roles most used here
- E-Commerce Operations
- Customer Support
- Photo and Video Editing
From Overwhelmed to Operationally Supported.
Step 1
Tell Us What You Need
Share your goals, challenges, and the tasks you want to delegate.
Step 2
We Identify the Right Support
We review the skills, experience, and working arrangement that fit your business.
Step 3
Meet Your Potential Assistant
Review suitable candidates, discuss expectations, and select the professional who fits your needs.
Step 4
Start Working Together
Complete onboarding, establish your workflow, and begin working with your remote professional.
Working hours
Your business hours, covered from Manila.
The Philippines is 12 to 16 hours ahead of the Americas and close to Australia's working day. That makes it practical to find people who work while you do, or who keep things moving while you sleep.
Tell us your hours and we'll look for candidates whose schedule fits.
Your 9am–5pm, on the Manila clock
Philippine Time (PHT)
US Eastern
9pm–5am PHT
US Pacific
12am–8am PHT
United Kingdom
4pm–12am PHT
Sydney
6am–2pm PHT
Your working day Manila daytime (6am–6pm)
Many Filipino professionals work evening or overnight shifts to match clients' hours. Schedules are agreed individually and depend on each candidate's availability. Times reflect current daylight saving.
Why VA-Market
More Than a Freelancer. A Partner in Your Operations.
A marketplace hands you a profile. We help you build a working relationship, from the first conversation through onboarding and beyond.
Dedicated remote professionals
Your assistant works for your business, learning your products, tools, and way of working.
Support tailored to your requirements
We start from what you need handled, then look for people whose skills and availability fit.
Structured onboarding
Responsibilities, tools, and workflows are agreed up front, so the first weeks have a clear shape.
Clear communication and workflows
Expectations, channels, and reporting are set out early, so nobody is guessing who owns what.
Flexible staffing arrangements
Part-time, full-time, or a coordinated team, depending on the work you have.
Room to grow
Begin with one assistant and add support as your business and workload expand.
Included with every assistant
A Team Workspace Built In, at No Extra Cost.
Every assistant comes with a shared workspace for you and them. Tasks, attendance, daily reports and time off live in one place, so managing a remote team feels like managing the person at the next desk. It is part of the one all-in monthly price.
Your whole team at a glance
Hours worked, attendance, tasks finished and daily reports in one view, with anything that needs your attention listed first.
A sample business and sample people, shown for illustration.
How we compare
Three ways to get help. Here is how they differ.
Each model suits different businesses. This is how they work in practice, so you can choose what fits.
| Freelance marketplace | Hiring in-house | VA-Market | |
|---|---|---|---|
| Someone finds and screens candidates for you | You review profiles yourself | Your team runs recruitment | We shortlist against your brief |
| Professional dedicated to your business | Often split across clients | Yes | Dedicated arrangements available |
| You meet candidates before deciding | Yes | Yes | Yes |
| No office space or equipment to provide | Freelancers work remotely | Usually required | They work remotely |
| Structured onboarding and a point of contact | Up to you | Your HR process | Agreed at the start |
| Easy to add more support later | Start the search again | Full hiring process each time | Scale from one to a team |
Someone finds and screens candidates for you
- Marketplace
- You review profiles yourself
- In-house
- Your team runs recruitment
- VA-Market
- We shortlist against your brief
Professional dedicated to your business
- Marketplace
- Often split across clients
- In-house
- Yes
- VA-Market
- Dedicated arrangements available
You meet candidates before deciding
- Marketplace
- Yes
- In-house
- Yes
- VA-Market
- Yes
No office space or equipment to provide
- Marketplace
- Freelancers work remotely
- In-house
- Usually required
- VA-Market
- They work remotely
Structured onboarding and a point of contact
- Marketplace
- Up to you
- In-house
- Your HR process
- VA-Market
- Agreed at the start
Easy to add more support later
- Marketplace
- Start the search again
- In-house
- Full hiring process each time
- VA-Market
- Scale from one to a team
Staffing options
Support That Fits Your Business.
Part-Time Support
For businesses that need help with selected tasks or limited working hours.
Best for
One task area, such as inbox, bookings or social posts.
- Flexible working hours
- Defined task responsibilities
- Suitable for smaller workloads
Typical setup: 10 to 25 hours a week, one person
Discuss Part-Time SupportMost popular
Full-Time Dedicated Assistant
For businesses that need a remote professional working on a consistent schedule.
Best for
Owners and managers who want one person fully on their workload.
- Dedicated professional
- Defined responsibilities
- Consistent operational support
Typical setup: 40 hours a week, one person
Find a Dedicated AssistantDedicated Team
For businesses that need multiple remote professionals across different business functions.
Best for
Growing businesses that need several functions covered at once.
- Multiple roles
- Coordinated workflows
- Scalable staffing arrangements
Typical setup: 3 or more people across different roles
Build My TeamOne all-in price, from US$800 a month for a full-time assistant.
The final price depends on the role, experience and schedule. No separate management fee, no hidden costs.
- The assistant's monthly pay
- Sourcing, screening and a shortlist you interview
- Free replacement in the first 30 days if the fit isn't right
- A shared workspace for tasks, attendance, daily reports and leave
- Contracts, payouts and account support
Let's Build a Team That Gives You Room to Grow.
Tell us what your business needs help with. We'll discuss the right staffing arrangement for your goals and workload.
What to expect
Clear from the very first conversation.
No pressure and no guesswork. This is what you can count on before, during, and after we match you.
Tell us what you needA conversation first
We start by listening: your goals, your workload, and the tasks you would like to hand off.
A recommendation, not a sales pitch
We tell you which kind of support and staffing arrangement looks like the best fit for your situation.
Candidates you can meet
You review suitable candidates and decide who you would like to work with before anything begins.
A structured start
Onboarding covers responsibilities, tools, and communication so working together starts clearly.
FAQ
Questions business owners usually ask.
What types of virtual assistants do you provide?
We support a range of remote professionals across e-commerce, customer support, admin, marketing, sales, and technical operations work. See all the roles we support: https://va-market.com/#services See the industries we work with: https://va-market.com/#industries
How does your hiring process work?
We begin with your requirements, identify the right skills and arrangement, review suitable candidates, and guide the onboarding process. See how our screening and matching works: https://va-market.com/hire-filipino-vas#how-matching-works
How are you different from a freelance marketplace or hiring in-house?
On a freelance marketplace you review profiles yourself, and freelancers are often split across clients. Hiring in-house means your team runs recruitment and usually provides the office space and equipment. With VA-Market, we shortlist against your brief, you meet candidates before deciding, your assistant works remotely, onboarding and a point of contact are agreed at the start, and you can scale from one assistant to a team. See the full comparison: https://va-market.com/#compare
What can I expect when I get in touch?
No pressure and no guesswork. We start by listening to your goals, your workload and the tasks you would like to hand off. Then we tell you which kind of support and staffing arrangement looks like the best fit, you review suitable candidates and decide who you would like to work with, and onboarding covers responsibilities, tools and communication so working together starts clearly. See what to expect, step by step: https://va-market.com/#what-to-expect
Can I hire a part-time assistant?
Yes. We can discuss part-time support based on your workflow, tasks, and required working hours.
Can I hire a full-time dedicated assistant?
Yes. Many businesses begin with a dedicated remote professional working on a consistent schedule.
How much does it cost to hire a virtual assistant?
You pay one all-in monthly price per assistant, from US$800 for a full-time role. It covers the assistant's pay, sourcing and screening, free replacement in the first 30 days if the fit isn't right, a shared workspace for tasks, attendance, daily reports and leave, and contracts and payouts. There is no separate management fee. The final price depends on the role, experience, and schedule, and part-time is priced lower.
Can your assistants work with our existing tools?
Yes. We match candidates based on the tools, systems, and workflows your business already uses.
Can I see a demo?
Yes. You can watch short recordings of the workspace, one for the business owner and one for the assistant: https://va-market.com/#workspace Prefer a walkthrough with a person? Book a free call and we will show you around: https://calendly.com/vamarket/30min
Do you provide an app where I can manage tasks for my assistant?
Yes. Every assistant comes with a shared workspace at no extra cost. You give tasks as a to-do list or a drag-and-drop board, see when your assistant clocks in, read their daily reports, approve time off, and see your invoices, all in one place.
Can I see what my assistant is working on?
Yes. In the shared workspace you see their tasks and how each one is going, who is clocked in right now, and a short report from them at the end of each day. You can comment on tasks and reports, so you never have to chase an update.
How do you vet your assistants?
Every candidate has a screening interview with our recruitment team, plus a technical interview when the role needs one, and we collect character references. You then see a shortlist with each person's profile and can interview the ones you like before choosing anyone.
Can I hire multiple assistants?
Yes. We can support single hires or coordinated teams depending on your business operations.
What if I'm not happy with my assistant?
We first work through fit and workflow concerns together. If it still isn't right, we replace the assistant free of charge in the first 30 days.
Do you provide training and onboarding?
Yes. We support onboarding and establish communication, responsibilities, and workflows with the team you hire.
Can your assistants work in our time zone?
Yes. We consider time zone alignment and schedule preferences when reviewing candidates and staffing arrangements. See where your working day falls on the Manila clock: https://va-market.com/hire-filipino-vas#working-hours
How do we get started?
There are a few easy ways to start, and we’ll review the best support options with you. 1. Share your requirements through our inquiry form: https://va-market.com/build-your-team 2. Prefer to talk first? Book a free call: https://calendly.com/vamarket/30min 3. Or reach us through our contact page: https://va-market.com/contact
Your Next Stage of Growth Starts With the Right Support.
Let's find the right people to help your business run more smoothly.