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VA-Market

Web and development support

Keep your website and store improving without waiting on an agency.

Small site changes pile up: a section to rebuild, a plugin to set up, a bug to reproduce. A web support specialist handles that steady flow of fixes, builds, and testing so your site keeps moving.

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Often handled here

  • Shopify and WordPress theme changes
  • Front-end fixes (HTML, CSS, small JavaScript changes)
  • Landing pages in Webflow, Framer, or page builders
  • Plugin and app setup

Common challenges

Where businesses usually feel the strain.

Small changes wait for weeks

Agencies prioritise big projects, so quick fixes sit in a queue.

Bugs are hard to pin down

Without someone to test and document issues, problems are reported vaguely and fixed slowly.

Pages are slow to launch

New landing pages and campaign sections depend on someone who can build them.

Maintenance gets skipped

Updates, backups, and broken links are easy to forget until something breaks.

What an assistant can handle

Tasks you can hand off.

  • Shopify and WordPress theme changes
  • Front-end fixes (HTML, CSS, small JavaScript changes)
  • Landing pages in Webflow, Framer, or page builders
  • Plugin and app setup
  • Website maintenance, updates, and backups
  • Speed and uptime checks
  • Manual QA and app testing
  • Bug reports with clear steps to reproduce

Good to know: This covers website changes, small builds, maintenance, and testing. Custom software, mobile app development, and large rebuilds should be discussed with us first.

Who it suits

Businesses we support.

  • E-commerce brands with a steady list of store changes
  • Agencies needing extra hands for client site updates
  • Software teams that want manual testing support
  • Founders who manage their own website

Example workflow

How a website change might move

An illustrative example from request to live change.

  1. Request

    You describe the change, with screenshots or a reference.

  2. Build

    The specialist makes the change on a draft or staging copy.

  3. Test

    It is checked on desktop and mobile, and in the main browsers.

  4. Review

    You approve the change before it goes live.

  5. Live

    The change is published and noted in a simple change log.

Staffing arrangements

Ways to work together.

Web support often suits a part-time arrangement for ongoing changes, or a dedicated specialist for stores and sites that change every week.

Part-Time Support

For businesses that need help with selected tasks or limited working hours.

Best for

One task area, such as inbox, bookings or social posts.

  • Flexible working hours
  • Defined task responsibilities
  • Suitable for smaller workloads

Typical setup: 10 to 25 hours a week, one person

Discuss Part-Time Support
Most popular

Full-Time Dedicated Assistant

For businesses that need a remote professional working on a consistent schedule.

Best for

Owners and managers who want one person fully on their workload.

  • Dedicated professional
  • Defined responsibilities
  • Consistent operational support

Typical setup: 40 hours a week, one person

Find a Dedicated Assistant

Dedicated Team

For businesses that need multiple remote professionals across different business functions.

Best for

Growing businesses that need several functions covered at once.

  • Multiple roles
  • Coordinated workflows
  • Scalable staffing arrangements

Typical setup: 3 or more people across different roles

Build My Team

One all-in price, from US$1,100 a month for a full-time assistant.

The final price depends on the role, experience and schedule. No separate management fee, no hidden costs.

  • The assistant's monthly pay
  • Sourcing, screening and a shortlist you interview
  • Free replacement in the first 30 days if the fit isn't right
  • A shared workspace for tasks, attendance, daily reports and leave
  • Contracts, payouts and account support

FAQ

Questions about web and development support.

How do you check their skills?

Candidates share portfolio links and examples of past work, and we can arrange a short paid test task for your role.

Can they build a full app or platform?

This role focuses on websites, small builds, and testing. If you need custom software or a mobile app, tell us and we will discuss what is realistic.

Will they need access to our systems?

Usually they need access to your site or store admin. We would agree the access level with you before work begins.

Request a proposal for web and development support.

Tell us about your business and what you need help with. We'll come back with a recommendation on the right arrangement.

Business information

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