Project and operations management
Keep projects on track and teams moving in the same direction.
As teams grow, someone has to keep the plan, the people, and the deadlines aligned. A project or operations lead runs the rhythm of the work, so owners and managers are not chasing every update themselves.
Often handled here
- Project planning and timelines
- Running stand-ups, sprints, and retrospectives
- Task boards in Asana, ClickUp, Jira, or Trello
- Status reports for owners and clients
Common challenges
Where businesses usually feel the strain.
Owners chase every update
Without a coordinator, status checks and reminders fall back on the founder or manager.
Deadlines drift quietly
Tasks slip a little at a time until a launch or client delivery is at risk.
Remote teams lack a lead
A group of assistants works better with one person setting priorities and checking quality.
Processes are not written down
Work depends on memory, which makes onboarding and handovers slow.
What an assistant can handle
Tasks you can hand off.
- Project planning and timelines
- Running stand-ups, sprints, and retrospectives
- Task boards in Asana, ClickUp, Jira, or Trello
- Status reports for owners and clients
- Leading and coaching a remote VA team
- Process documentation and SOPs
- Vendor and freelancer coordination
- Operations reporting and KPIs tracking
Good to know: Candidates are matched on track record and references. We do not verify professional certifications such as PMP or Scrum certificates, so please check any certification that is essential to you.
Who it suits
Businesses we support.
- Agencies juggling several client projects
- Software teams that need a scrum master or delivery coordinator
- Businesses building a dedicated remote team that needs a lead
- Founders ready to hand over day-to-day coordination
Example workflow
How a working week might run
An illustrative example of a coordinator's weekly rhythm.
Plan
Priorities for the week are agreed with you and set on the board.
Stand-ups
Short check-ins keep the team aligned and surface blockers.
Unblock
Blockers are chased and decisions brought to the right person.
Report
You receive a clear weekly summary of progress and risks.
Improve
Lessons are captured and processes updated.
Staffing arrangements
Ways to work together.
Project and operations roles usually suit a full-time dedicated arrangement, often alongside a team of assistants they lead.
Part-Time Support
For businesses that need help with selected tasks or limited working hours.
Best for
One task area, such as inbox, bookings or social posts.
- Flexible working hours
- Defined task responsibilities
- Suitable for smaller workloads
Typical setup: 10 to 25 hours a week, one person
Discuss Part-Time SupportFull-Time Dedicated Assistant
For businesses that need a remote professional working on a consistent schedule.
Best for
Owners and managers who want one person fully on their workload.
- Dedicated professional
- Defined responsibilities
- Consistent operational support
Typical setup: 40 hours a week, one person
Find a Dedicated AssistantDedicated Team
For businesses that need multiple remote professionals across different business functions.
Best for
Growing businesses that need several functions covered at once.
- Multiple roles
- Coordinated workflows
- Scalable staffing arrangements
Typical setup: 3 or more people across different roles
Build My TeamOne all-in price, from US$1,100 a month for a full-time assistant.
The final price depends on the role, experience and schedule. No separate management fee, no hidden costs.
- The assistant's monthly pay
- Sourcing, screening and a shortlist you interview
- Free replacement in the first 30 days if the fit isn't right
- A shared workspace for tasks, attendance, daily reports and leave
- Contracts, payouts and account support
FAQ
Questions about project and operations management.
Can they lead the VAs we already have?
Yes. Tell us about your current team and we will look for leads with experience managing similar roles.
Do you provide certified scrum masters?
Candidates may hold certifications, but we match on experience and references. Please verify any certification you require.
Which tools do they use?
Common tools include Asana, ClickUp, Jira, Trello, Notion, and Slack. Tell us your stack and we will match on it.
Request a proposal for project and operations management.
Tell us about your business and what you need help with. We'll come back with a recommendation on the right arrangement.
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