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Call Center and Voice Support

Call Quality Analyst

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Contract
Contract
Remote
Flexible, 25 hours a week
US Central (CST)
Senior / specialist

About the role

Score recorded calls against the quality checklist and share coaching notes with team leads. This is a sample listing created for testing. Harbor Health Partners is a fictional company.

Responsibilities

Complete your assigned work accurately and on time. Communicate clearly and flag problems early. Keep records and notes up to date. Share short weekly progress updates.

Requirements

Reliable internet and a quiet workspace. Clear written and spoken English. Comfortable with: Call scoring, Feedback reports, Spreadsheets.

Required skills

Call scoringFeedback reportsSpreadsheets

Application deadline

21 Nov 2026

Openings

3

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