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Customer Support

Returns and Refunds Specialist

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Full-time
Full-time
Remote
Monday to Friday, 8 PM to 5 AM PHT
US Central (CST)
Mid level

About the role

Handle return requests and refunds end to end, keeping customers informed and the finance team's records clean. This is a sample listing created for testing. Juniper Pet Supply is a fictional company.

Responsibilities

Complete your assigned work accurately and on time. Communicate clearly and flag problems early. Keep records and notes up to date. Share short weekly progress updates.

Requirements

Reliable internet and a quiet workspace. Clear written and spoken English. Comfortable with: Returns processing, Gorgias, Stripe, Problem solving.

Required skills

GorgiasProblem solvingReturns processingStripe

Application deadline

1 Nov 2026

Openings

2

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