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Customer Support

Tenant Support Representative

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Full-time
Full-time
Remote
Monday to Friday, 9 PM to 6 AM PHT
US Eastern (EST)
Entry level

About the role

Be the first contact for tenants: log maintenance requests, answer lease questions and keep residents updated. This is a sample listing created for testing. Lantern Property Management is a fictional company.

Responsibilities

Complete your assigned work accurately and on time. Communicate clearly and flag problems early. Keep records and notes up to date. Share short weekly progress updates.

Requirements

Reliable internet and a quiet workspace. Clear written and spoken English. Comfortable with: Email support, Maintenance requests, AppFolio.

Required skills

AppFolioEmail supportMaintenance requests
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