Full-time
Full-time
Remote
Tuesday to Saturday, 8 PM to 5 AM PHT
US Eastern (EST)
Entry level
About the role
Answer customer emails and chats about orders, shipping and returns, using clear templates and your own judgement on tone. This is a sample listing created for testing. Northwind Outfitters is a fictional company.
Responsibilities
Complete your assigned work accurately and on time. Communicate clearly and flag problems early. Keep records and notes up to date. Share short weekly progress updates.
Requirements
Reliable internet and a quiet workspace. Clear written and spoken English. Comfortable with: Email support, Gorgias, Order tracking.
Required skills
Email supportGorgiasOrder tracking